Replacement Guidelines

  • All Tungsten Carbide wedding rings purchased from Groom's Ring are covered by our Replacement Warranty against breakage. If in an unlikely event, the Tungsten Carbide band you've purchase from Groom's Ring should break, chip, or crack during normal everyday use, we will replace it for you. All you need to provide us with is your proof of purchase (Invoice or Order ID#) and return the damaged ring back to us. (Please note that there is a flat $15 co-pay which covers the processing and shipping costs for your replacement ring.
  • This warranty does not include coverage for the optional laser engraving (personalization) service you may have opted for when you initially placed your order. (Our laser engraving service is only offered as a free option with every new purchase). If you would like your replacement ring to be laser engraved with a message, we can offer you the service for an additional $20.
  • This warranty does not cover size exchanges 30 days past the delivery date, and it does not cover against wear and tear including plated (black, gold, and rose) Tungsten Carbide rings.

Disclaimer

  • You may have heard from friends or other individuals who may own a Tungsten Carbide ring, or you may have visited other websites that use (misleading) ads which claim Tungsten Carbide rings are "indestructible" or "scratch-proof" or that their luster lasts "forever"... The truth is that it's simply not entirely true, unless you're planning to leave the ring inside of the ring-box and not use it. Tungsten Carbide rings are very beautiful, affordable, practical and much more durable than other metals used to make jewelry... They are also heavy, dense, and highly scratch-resistant (Not scratch-proof). Meaning, there are certain elements and objects which can scratch or make a mark on Tungsten Carbide if they come into contact. Prolonged exposure to everyday household cleaning solutions and liquids (harsh chemical) can also react with the Tungsten metal and obscure its rich luster over time and cause oxidation that's beyond repair.
  • Another hard fact about Tungsten Carbide rings which many people still do not know and shocked when they find out, is that Tungsten Carbide is a cemented metal. In short, this means that all Tungsten Carbide wedding rings are brittle and can crack, chip, or break into pieces if struck hard enough with a hard object, or dropped on a hard floor surface like tile or concrete. However, according to our statistics, the probability of this happening is very low, because our Authentic Nickel alloy binned Tungsten Carbide rings are hypoallergenic and tougher than the Generic ones sold by other Websites and online market platforms.